1. The following delivery terms supplement our terms and conditions (“T&C”) of 25 March 2020, which you will find here. They are applicable regardless of whether you are a consumer or business customer.
2. We deliver to Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia and the United Kingdom. For deliveries to other countries please contact us. You can find our contact details in our T&C or here.
3. We deliver by UPS and GLS. For deliveries to Italy, Germany and Austria, we charge a flat rate or EUR 6.00 for shipping and will pay the shipping costs if your order exceeds the amount of EUR 60.00. For deliveries to other countries we charge a flat rate of EUR 9.00 and pay the shipping costs if your order exceeds EUR 90.00.
4. You will receive the products – if available and after receipt of payment – usually within 3 to 5 working days. These are approximate delivery times, which also depend on the assigned shipping service provider and may vary depending e.g. on holidays, the pre-Christmas period or summer vacation time. Further delays may occur, especially in the current Corona crisis.
5. Please contact us if you have special time requirements and we will try to satisfy them.
Version: 25 March 2020