


100% Happiness Guarantee
We are happy when you are
We want you to enjoy our products and be completely satisfied. If you are ever unhappy with your purchase, we are here to help. With our Happiness Guarantee, we’ll work together to find a solution that meets your expectations – because your satisfaction is our promise.
Ordered the wrong product?
Accidentally ordered the wrong product? No problem! You can return the unopened product in its original packaging for a full refund. Please note that you must pay for return shipping.
Not satisfied?
If a product doesn’t meet your expectations, we offer an easy solution: Within 14 days of your purchase, you can return the product, even if it has been opened. In this case, please contact our customer service department (support@teamdrjoseph.com) and we will issue you a voucher for 80% of the purchase price. Please note that you are responsible for the return shipping costs.
Skin sensitivity?
We use only carefully selected, skin-friendly ingredients in our products. If you do experience an adverse reaction, we are here to help: Please contact our customer service (support@teamdrjoseph.com) with your name and order number.
Any questions?
Our customer service team is here to help. Send us an email at support@teamdrjoseph.com or call us at +39 0474 554 726.
*Please note: Our Happiness Guarantee only applies to products purchased through our website. Products that have been used or are almost empty are not eligible for return.
€144.90
€4,830.00 / 1 l
€134.90
€4,496.67 / 1 l